Care Partner

Part time / Ongoing

3 Days a Week / Beechworth Based

Role Overview:

The Care Partners are responsible for Care management and service coordination activities within the Support at Home (SAH) program. All participants are assigned a Care Partner who is responsible for working collaboratively with them to plan, manage, and coordinate services aligned with their aged care assessments and individual goals. Where appropriate and with participant consent, informal carers, supporters, and family members are involved in the care planning process. This planning may be overseen by a clinical care partner if the older person presents with complex care needs.

The Care Partner role is undertaken by staff who may have extensive experience in community and health related fields. These individuals are responsible for supporting participants presenting with high care needs. All Care Partners must deliver a minimum of one care management activity per month per participant and ensure alignment with Standard 3 of the Aged Care Quality Standards.

In addition to Support at Home Care management and service coordination, the Care Partner will participate in Intake processes and home visits across the Indigo region for CHSP clients.

Primary Responsibilities:

The Care Partner maintains the following primary responsibilities:

Care Management and Service Coordination (All Care Partners)

• Deliver person-centred care planning that reflects each participant’s individual needs, goals, and preferences.
• Assist participants in understanding their approved services and how these can be delivered within their funding.
• Ensure care plans are consistent with reablement, independence, and wellbeing principles.
• Support participants in informed decision-making, including dignity of risk.
• Monitor and review participant needs, making necessary changes to services or budgets.
• Maintain regular communication with participants, providing a minimum monthly care management touchpoint.
• Conduct home visits for the purpose of care planning on an occasional basis
• Referrals to My Aged Care for the purpose of reassessment and support plan reviews
• Monitoring of Alpine Health’s Support at Home Waitlist and admission of new SAH clients in a timely manner

Intake and Service Coordination

• Liaise with multiple service providers to ensure timely and quality delivery of care services.
• Collaborate with Alpine Health’s Program Support, Finance, and Administration teams to resolve participant queries and manage financial aspects of the participant’s package.
• Generate purchase orders for the provision of supports and services
• Coordinate and manage client budgets to ensure they stay within the financial constraints of the level of package approved and identify / alert the finance team of any discrepancies and risk of non-payment of client contributions.
• Provide a high-quality intake and care coordination service for CHSP and SAH clients with a focus on strengthening client independence and enablement.

Essential Qualifications:

• Experience in Health & Community Settings
• Certificate IV in Health/Community related field

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits are available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• 5 weeks annual leave and an additional week for any employee working 10 or more weekend shifts. There is also the option for full-time employees to be able to purchase additional leave if they wish.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Support for our diverse workforce
• Training will be facilitated and support provided for the right applicant

Applying For The Role:

• All applications are to be submitted via Alpine Health Careers
• Enquiries can be made via hr@alpinehealth.org.au
• Please submit your application including a resume and cover letter addressing the Key Selection Criteria in the Position Description.
• Applications are assessed upon receipt and close 14th February 2026