Employee Connect Officer

• Full Time (80 hours per fortnight with ADO)
• Managers and Administrative Workers Grade 3                    
• Great staff benefits!
• Located at The Alfred

The Department

The Payroll Services & HRIS Applications Department provides payroll services, HR administration and HRIS systems support to all employees across Alfred Health. We are a collaborative and innovative team committed to delivering high-quality employee services and continuous improvement.

The Role

We are seeking a proactive and people-focused HR Officer  (Employee Connect Officer) to join our dynamic team. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional employee service.

As an Employee Connect Officer, you will:

• Provide Tier 1 support for employee and manager queries via phone and ticketing systems
• Process employment contracts, internal transfers, support onboarding processed, new starters, offboarding, and contract variations
• Support the employee lifecycle including parental leave, performance reviews, and certificates of service
• Coordinate the Employee Services mailbox and ensure timely responses
• Contribute to HR process improvements and compliance activities
• Participate in projects and policy reviews to enhance the employee experience

What You’ll Bring

• Experience in HR/Payroll administration, preferably in a shared services or operational support environment
• Strong customer service and communication skills
• Ability to manage competing priorities and solve problems independently
• Intermediate Microsoft Excel skills
• Familiarity with HRIS systems (SAP, SuccessFactors, or UKG) is desirable
• A Certificate IV or higher in administration, finance, or a related field is advantageous

Why Join Us?

• Be part of a supportive and forward-thinking team
• Contribute to meaningful improvements in employee experience
• Access to salary packaging and novated leasing through Maxxia
• Flexible health insurance options with HCF
• Onsite parking and fitness facilities
• Childcare services at The Alfred managed by KU Children’s Services

If you’re ready to bring your HR expertise to a team that values innovation, collaboration, and service excellence, we’d love to hear from you.

For enquiries, please contact Sonya Morgan, Deputy Director Payroll Services at sonya.morgan@alfred.org.au

Applications close at 11 pm Friday, 22nd August 2025