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Aboriginal Health Manager

LocationAlfred Health
Work TypeFull time
Positions1 Position
Job no: 65798
Category: Allied Health and Medical Science, Other Allied Health / Medical Science

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

  • Permanent position
  • Full-time
  • Classification: Allied Health Professional Grade 3 (AHP Grade 3)
  • New and exciting role at Alfred Health
  • Aboriginal and Torres Strait Islander identified position 

The Department 

The Patient Experience Consumer Engagement (PECE) Department supports the organisational implementation, monitoring and evaluation of the Patients Come Frist Strategy our roadmap for providing high-quality, equitable, patient-centred care.

The PECE includes the following portfolios:

  • Aboriginal Health
  • Consumer and Community Participation
  • Diversity, including cultural and linguistic diversity (CALD), lesbian, gay, bisexual, transgender, intersex, and queer (LGBTIQ), disability, and all other minority groups with potential unmet needs.
  • Volunteer Program (The Alfred and Caulfield Hospital)

An exciting opportunity has arisen to join the dynamic and innovative Alfred Health PECE team. The Aboriginal Health Manager will support our commitment to better meet the health and wellbeing needs of our First Nations communities and employees.

The Role

We are looking for an hihgly organised Allied Health professional with excellent interpersonal skills to provide strategic leadership and operational management to the Aboriginal Hospital Liaison Officers (AHLO’s) at Alfred Health. This unit plays a key role in supporting Alfred Health to better meet the health and wellbeing needs of our local Aboriginal and Torres Strait Islander communities who present to our health service.

This role will be integral to building upon initial links that Alfred Health has already established with local Aboriginal Elders and Community service providers. You will work with key staff to ensure appropriate systems are in place for culturally responsive service provision for all Aboriginal and Torres Strait Islander patients and their families when accessing The Alfred, Caulfield, and Sandringham sites.  The Manager will provide dedicated high-level clinical support when required to Alfred Health Aboriginal patients and work with the AHLO’s to deliver optimum patient care. The role also offers assistance to the whole of health service to provide secondary consultations as needed in order to improve access and care for Aboriginal patients.

This role will provide you with opportunities for improving service delivery and working towards developing quality improvement projects to support the delivery of services to Aboriginal and Torres Strait Islander patients. You will be expected to work collaboratively with local service providers such as Better Health Network, Access Health, Launch Housing and Ngwala to develop efficient and coordinated services in response to the needs of the local Aboriginal community. 

The ability to support a workforce and set up innovative processes to support patient care in a health-based setting will also be a requirement of this role.  A relevant understanding of mental health services available for Aboriginal patients or mental health experience would also be advantageous to this role.

Flexible working arrangements may be considered for this role. 


  • Hospital experience is essential for this role.
  • A good understanding of the local Aboriginal community 
  • An understanding of working with an Electronic medical record 
  • Previous experience working within a hospital setting
  • Knowledge of local Aboriginal community services and support will be required for this role
  • Project management would be advantageous  

Enquiries to: Katrina Lewis Director Patient Experience Consumer Engagement at k.lewis2@alfred.org.au.

Applications Close: 11pm AEST, Friday 1st December 2023

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au