Ground Transport Operations Coordinator

Airport Development Group (ADG) is seeking a proactive and highly organised Ground Transport & Parking Coordinator to support the day-to-day operations of car parking and ground transport facilities.

Reporting to the Head of Parking and Ground Transport, you’ll play a key role in ensuring seamless operations, strong contract performance, and an excellent customer experience across all parking and transport services. You’ll also support strategic initiatives, parking management, and improvement projects in a fast-paced, 24/7 airport environment.

About the position

• Coordinate daily parking and ground transport operations
• Troubleshoot equipment issues and support operational continuity
• Support parking management and strategic improvement initiatives
• Manage online parking systems including bookings, refunds, and amendments
• Oversee parking infringements, abandoned vehicles, and reporting
• Assist with contracts and supplier performance management
• Support budgets, reporting, and operational analysis
• Contribute to service improvement and capital works projects
• Ensure safety, compliance, and risk management standards are met

About you

• Strong coordination and problem-solving skills in a fast-paced environment
• Ability to manage multiple stakeholders and competing priorities
• Clear communication skills and strong attention to detail
• Proficiency in Microsoft Office and systems/ERP platforms
• Self-motivated, proactive, and customer-focused approach
• Current NT Driver’s Licence (or ability to obtain)
• Desirable: Experience in parking, transport, or operational environments

Why ADG?

Airport Development Group owns and operates key infrastructure across the Northern Territory, including airports, commercial buildings, and hospitality assets. With a strong investment pipeline and a commitment to shaping a more sustainable and connected Northern Australia, we are entering a period of exciting growth and transformation. This is your chance to be part of something meaningful driving energy strategy at the heart of an organisation that’s making a real difference in the Territory.

At ADG, we offer a supportive, inclusive, and energetic workplace, with a strong focus on professional development. You’ll benefit from ongoing learning opportunities, mentoring, and career growth pathways tailored to your ambitions. Our health and wellbeing program, yearly lifestyle allowance, and salary sacrificing options (including novated leasing and super contributions) are designed to support your overall wellbeing. We also offer additional leave entitlements for eligible employees and a workplace culture that values diversity, innovation, and impact.

Ready to Apply?

If this sounds like the opportunity for you, we’d love to hear from you. Submit your application with your CV and a brief cover letter outlining your suitability for the role.

At ADG we embrace equality, diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally diverse backgrounds.

Agencies should note that unsolicited resumes or floated profiles will not be accepted for this position and ADG will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Talent Manager will work with our preferred panel of agencies to source candidates for roles.