Volunteer Greeter/Admin - Alton Lodge

Are you friendly, reliable and passionate about helping older people feel welcomed and supported? Adventist Senior Living is seeking a Volunteer Greeter/Admin in our residential aged care facility, Alton Lodge, to provide a warm first point of contact for visitors and assist with simple administration tasks.

About the role

In this welcoming (job share available) volunteer role, you will support residents, families, visitors and staff by answering the main door, greeting visitors respectfully, providing simple directions, and helping with basic administration duties such as maintaining resident folders, filing, photocopying, scanning and organising documents.

Key responsibilities

·        Welcome visitors to Alton Lodge in a respectful, professional and friendly manner.

·        Answer the main door and provide simple directions to resident rooms or common areas.

·        Direct visitor questions or concerns to the appropriate employee, supervisor or Registered Nurse on duty.

·        Maintain resident folders, ensuring information is orderly, current and treated confidentially.

·        Assist with light administration tasks as directed by the Clinical Coordinator.

·        Follow workplace health and safety, infection control and outbreak management procedures.

What we are looking for

·        A friendly, patient, respectful and compassionate approach.

·        Enjoyment in connecting with older people and helping them feel included.

·        Reliability and willingness to assist with light administration duties.

·        Ability to follow instructions and work cooperatively as part of a team.

·        Commitment to confidentiality, safety and infection control requirements.

Why volunteer with us?

·        Make a meaningful difference in the lives of residents.

·        Be part of a supportive and welcoming community.

·        Share your time and encouragement in a rewarding way.

·        Support social connection, wellbeing and a positive visitor experience.

How to apply

If you would like to use your time and skills to help create a warm and welcoming environment at Alton Lodge, we would love to hear from you. Please contact the volunteer coordination team to express your interest or learn more about this opportunity.

How to apply

If you would like to use your time and skills to help create a warm and welcoming environment at Alton Lodge, we would love to hear from you.