Emerging Product Consultant

About the role 

The Emerging Product Consultant role is a key part of the ActewAGL Energy Transitions Products Group, who are on the cutting edge of the transition to a renewable energy future. Within this dynamic team, your role will be helping our customers make tangible changes to their energy use and transition towards a sustainable energy future.

This is a unique and exciting opportunity for a switched on, motivated individual looking to expand their skill set and progress their career. This is an amazing opportunity to be a part of a team pioneering the way forward for ActewAGL's electrification journey.

Reporting to the In-Market Product Manager, you will support the wider team by promoting our suite of Electrical Vehicle products, solar and battery products and energy efficiency programs via phone, emails and in-person at events. You will also pass on customer feedback and insights that assist with adapting and diversifying our product offerings.

Located in the heart of Canberra’s CBD, you will be working in a fast-paced environment, supported by modern technology and with restaurants, shopping and transport at your door. 

At ActewAGL, we pride ourselves on putting our people first. Some of the perks you can expect are: 

• Discounts on gym memberships 
• Free flu vaccinations annually 
• Free physio on site 
• Access to free wellness support and resources 
• Access to Flexible Work Arrangement options if needed. 
• On-site change rooms with full showers and facilities 
• A secure bike storage area 
• Convenient paid parking options across the road at The Canberra Centre 
• 5 min walk to Northbourne Avenue tram stop. 
• Reward and recognition schemes across Retail and the wider business 

Responsibilities within this role will include: 

• Achieving monthly sales and KPI targets by managing your assigned Leads with calls, emails and other lead nurturing activities,
• Achieve profitable sales growth by meeting team targets and ensuring all customers receive an excellent experience with the ActewAGL brand, throughout the various stages of the purchasing process.
• Take time to understand the customers’ needs and match them to the most suitable energy transition products.
• Accurately maintain the CRM system with customer information which supports sales efforts

About you 

To be successful, you will have: 

• A passion for, and experience in, sales and customer service
• An interest in the transition to a sustainable energy future
• Prior knowledge of, or an interest in, electric vehicles and home electrification
• Professional approach to all written and verbal communication
• Ability to manage your own workload to achieve results

About Us 

For over 100 years, ActewAGL has supplied safe, reliable, and sustainable energy solutions to Canberra and the surrounding ACT and NSW region. Starting out right here in Kingston, we are proudly local, and have been that way since 1915.  

We truly understand your energy needs, and as the landscape and market has changed, we have too.   

ActewAGL is committed to leading the way in the electrification of the ACT and have partnered with government and key stakeholders to deliver activities that offer genuine savings to our customers, as well as expanding our product base to make them more obtainable, useful, and sustainable for our customers.  

Now more than ever, we believe it is an incredible time to be in the energy space but know none of it is possible without great talent joining us and sharing our vision along the way. 

We are an Equal Opportunity Employer who embraces and fosters a culture that supports diversity, inclusion, and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives, and backgrounds, and encourage applications from women, Aboriginal and Torres Strait Islander people, people with disability, people that identify as LGBTIQ+, and people from culturally and linguistically diverse backgrounds. 

Come and join us and be a pivotal part of leading the change in our energy landscape.  

To apply, log into our recruitment portal and submit your cover letter and resume outlining the experience, qualifications, and capabilities you will bring to the role. 

Applications close Tuesday 29th August.

To learn more about this exciting opportunity you can contact Christa Ferguson, In-Market Product Manager, on 02 6242 1122.