Business Development Manager - Mechanical and Service Parts - ACM Parts - Victoria

ACM PARTS

ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair and service industry. We are reimagining the way vehicles can be repaired by providing a choice of options that suit customers’ needs. We offer a comprehensive range of Genuine, Reclaimed, and Aftermarket parts. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re-define repair in both the Collision and Mechanical service areas.

The Opportunity

We are looking for our next Business Development Manager based in VIC whose primary function will be to engage, build and maintain sustainable and mutually beneficial relationships with a portfolio of new and existing customers within our Mechanical Parts business. This role will work closely with our Sales Management to thoroughly understand the needs of existing customers’ and support those needs in a manner that makes a positive contribution to our customers business. Then, replicate that knowledge to target newly identified potential customers to grow our business utilising our lead generation program.

Role responsibilities

• Build and foster positive relationships with the key Mechanical and Automotive Wholesale organisations as their primary activity.
• Facilitate face-to-face and phone meetings with existing key Mechanical customers to understand, develop and expand opportunities for ACM in their business.
• Present the Customers feedback on service levels, product quality and delivery and desired changes to the key internal stakeholders.
• Facilitate agreed changes or improvements as agreed to deliver a better experience for customers.
• Maintain the customer portfolio efficiently.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Maintain an in-depth knowledge of the industry to support ACM Part’s growth and diversification to ensure that we are meeting or exceeding customer expectations continuously.
• Create and implement innovative procedures/strategies to improve the customer outcomes and satisfaction levels
• Analyse sales reports to understand potential areas for improvement for each customer
• Does this sound like you? Like to be a part of building a business?
• Previous experience in sales and account management
• Automotive Parts knowledge – able to interpret parts
• Experience in building business relationships/customer service
• Account Managing/Business Development experience
• Able to analyse reports and interpret
• High computer proficiency
• High Attention to detail
• Personable and patient

Benefits

• Competitive Salary and Comms
• Tool of Trade Vehicle
• Great working environment and people
• Great work/life balance
• Discounts on parts and tools
• Uniforms
• 24/7 professional support for Team members and their immediate families

We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers