Admissions officerHybrid

Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, ​we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.​ 

To find out more about us, please visit https://www.acknowledgeeducation.edu.au/about-us/  

About the Role

Support our prospective students to progress their application from initial enquiry through to enrolment, by identifying their future goals and talking through their options

Key responsibilities include

• Assessing and issuing Letter of offers in accordance with AE’s policies and procedures.
• Assessing Genuine Temporary Entrant (GTE) applications in accordance with AE’s policies and procedures.
• Providing accurate and timely advice to current and prospective students, stakeholders and supporting College initiatives that enhance the student experience.
• Responding to enquiries (in person, by phone, email etc.), sourcing information, following up and providing responses in a timely manner.
• Assisting with the administrative duties of programs across AE and marketing activities and special events if required.

About you

• Experience working within a sales or customer service environment
• Experience in using CRM systems
• Strong communication (verbal and written) and interpersonal skills with proven ability to build rapport at all levels
• Experience within the education industry (advantageous)
• Exceptional administrative skills, attention to detail and strong time management skills

Why work with us

• Opportunities to grow within the organization
• $1,500 professional development allowance
• Incredibly committed and supportive team of student-centric professionals
• Flexibility to work from home during non-teaching hours (For Academic staff)
• Be part of a fast-growing organization working in an agile environment
• Acknowledge education is part of UP Education group – Be part of a leading education provider: https://www.up.education/

To Apply: 

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.