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Rostering Officer

  • Positions0 Positions
  • Published At:2 months ago
  • Job no: YBFP8

Company Overview

We are Achieve Australia. Our mission is to achieve social inclusion for people with disability. That means extraordinary support and services for people with a disability. It’s a service we’ve provided for 65 years, continuously improving and innovating in disability accommodation and support services focused on delivering the best and most effective person-centered supports.

We provide short and long term accommodation for adults living with disabilities, 24 hours a day, 7 days a week. Every day we work hard to deliver on the right of Australians with a disability to achieve meaningful and valued lives. We are looking for a talented Rostering Officer to join the team at and support us to deliver the best care across sites.

Job Purpose

You will be responsible for the deployment and optimization of the labour workforce multiple sites. Providing a cost-effective and efficient rostering practice across the organisation, you will ensure adequate up-to-date data is maintained across systems to enhance service delivery and ensure optimal outcomes for our clients.

Reporting to the Nurse System Support Coordinator, you will develop and maintain complex 24-hour rosters in the rostering system and provide end user training and support, working with the frontline team to promote workforce efficiency across the organisation.

Key Responsibilities

  • Create and manage Master Rosters and Co-ordinating day-to-day rostering requirements across sites;
  • Direct and allocate resources as directed by the operation managers, ensuring business processes have been followed and exceptions managed;
  • Escalate any shifts that are unable to be filled and/or service issues within appropriate time frames and procedures; and
  • Update and maintain VisiCase as to accurately reflect future, current and past workforce allocation and output.

To be successful in this role you will have:

  • Rostering / scheduling / workforce planning experience;
  • Knowledge of rostering systems, HR practices and award principles;
  • Knowledge and application of Workforce Management Software systems, reporting capabilities, management of queues and activity routing/overflow, etc;
  • Ability to build and maintain trust and confidence of stakeholders through building rapport, consistent performance and delivering on services;
  • Demonstrated customer focused communication skills incorporating the abilities of courtesy, diplomacy and confidentiality;
  • Organisational and time management skills including the ability to prioritise a demanding workload; and
  • Advanced computer literacy e.g. MS Office and Excel.

What We Offer

  • Flexible working hours
  • Purposeful and value-driven work
  • Discounted gym membership
  • Career development opportunities within a high performing workforce;
  • The opportunity to be part of a dedicated team providing a great service to the community; and
  • Salary packaging benefits exclusive for the Not for Profit sector.

If you want to make a difference in people’s lives and this sounds like you, APPLY NOW! This role is available immediately and we will be reviewing applications as they come through.

Achieve Australia is committed to implementing safer recruitment practices. We are committed to safeguarding and promoting the welfare of the people we support and staff are expected to share this commitment. As a result your application may be subject to a number of pre-employment checks; including criminal history. Please note criminal history does not immediately effect employment opportunities. Applications will be assessed on merit.

  • Published on 16 Aug 2022, 5:25 AM