Head of Partnerships - Sydney (Metro)

About Us:

Access Telehealth is a business built by medical professionals, designed to enhance and improve health outcomes by supporting medical practitioners, and communities across Australia.

Access Specialist provides rural and indigenous Australians with specialist video appointments via referral from their GP.

Access Aged Care (AAC) provides Nursing Home residents with a co-managed clinical care team, including nurses and GPs, Geriatricians, and other specialists resulting in enhanced service and industry-leading clinical outcomes.

Access NDIS provides participants with Allied Health services via video conference, allowing for care to be received from the safety and comfort of their home.

Our Values:

• Connecting and Caring
• Access Through Teamwork
• Results
• Empowerment 

About the role:

As the Head of Partnerships for the Sydney Region, your primary purpose is to collaborate with existing and new nursing homes within your defined territory. You will work closely with key stakeholders to increase resident numbers through a targeted approach based on regional requirements. Reporting to the General Manager of Customer Relations and a dotted line to the CEO and the Executive General Manager of Clinical and Customer Strategy, you will play a crucial role in promoting our holistic model of care and delivering exceptional customer service.

Key Responsibilities:

• Responsible for maintaining and growing resident numbers in targeted regions and nursing homes within a defined territory
• Identify Aged Care Facilities needing GP services in regions, follow up on interest, and introduce and promote AAC
• Promote the AAC holistic model of care and be able to explain the differences and benefits compared to the traditional models of care
• Travel regularly within your territory centres to arrange face-to-face meetings with key stakeholders
• Handle all phone/ email queries from facilities, residents, and their families, regarding joining the service
• Work closely with all stakeholders, internal (AAC nurses and admin staff) and external (RACFs/ next of kin, power of attorneys, and other contacts); maintaining positive relations to achieve Company objectives
• Ongoing maintenance of the homes and regions database with up-to-date and accurate information
• Provide input to Management regarding feedback from our partner homes and residents
• Reporting and ad-hoc tasks/ duties as required

About you:

• Working autonomously and having a can-do attitude are key to this unique role. Take ownership of your territory and open up opportunities in our progressive and fast-paced company
• Demonstrated experience working in a similar role - healthcare industry experience/knowledge of the Aged Care Sector desirable
• Excellent organisational and time management skills 
• Ability to manage multiple competing priorities and deliver to agreed timelines 
• Exceptional interpersonal and communication skills with the ability to work with people from a variety of backgrounds and experiences 
• Ability to work independently, with limited supervision 
• Strong customer service and engagement skills 
• Basic computer skills including word processing, spreadsheets, and database applications 
• Ability to maintain thoroughness and accuracy with high attention to detail
• Courteous, with high levels of professionalism, confidentiality, and discretion 
• Positive and collaborative team player working in line with our Purpose and Values 
• Adaptability and flexibility to changing work environments and requirements 
• Able to travel within your region regularly

Benefits:

• Full-time position
• Located in Sydney
• Great culture, facilities, and working environment
• Growing business offering opportunities for promotion and career development
• Ability to influence and assist in the development of the commission structure for this role
• Competitive salary and bonus with OTE of up to $200K

How to apply:

If you feel this is the right opportunity for you and you would love to be a part of making a difference in people’s lives, click apply now and follow the prompts. 

For any queries regarding the role, please do not hesitate to email us at recruitment@accesstelehealth.com.au