IT Sr. Technical Specialist

Title: IT Sr. Technical Specialist

Location: Lake Forest, Illinois

Duration: 6 Months

100% Onsite

Job Summary:

The position is responsible for aligning technological solutions with business strategies and working principally with DHS Global Delivery.The consultant will support EDI, supply chain, and back‑office systems, partnering with cross‑functional teams to interpret business needs, enhance customer experience, and drive continuous improvement across order fulfillment and related operations

Top 5 Skills:

• Experience installing, configuring, and supporting web and mobile applications, preferably within the healthcare industry.
• Hands‑on experience implementing EDI messages and integrations with enterprise systems such as SAP and other back‑office platforms.
• Experience working with warehouse or supply chain ERP systems to support product ordering, shipping, and related operations, including the ability to interpret and troubleshoot key EDI transactions (e.g., 850, 856, and similar documents).
• Solid knowledge of EDI standards, specifically X12 and EDIFACT.
• Strong problem‑solving and troubleshooting abilities, with a focus on root‑cause analysis and continuous improvement.

Job Responsibilities:

• Partner with functional groups across the IT back-office organization to understand, communicate, and clarify business needs.
• Contribute to long-term system planning and ensure technology products and services align with evolving business strategies.
• Maintain awareness of customer issues and proactively identify risks and improvement opportunities to enhance the overall customer experience.
• Create, analyze, implement, and support EDI systems and associated processes for X12 and EDIFACT standards.
• Configure and implement EDI messages and interfaces across multiple systems, including SAP, BizManager, and Seeburger, etc.
• Collaborate with EDI providers/vendors to set up new EDI accounts and support onboarding activities.
• Guide cross-functional teams in implementing required EDI interface changes and generating inventory-related reports to support end-to-end ordering workflow.
• Utilize Symphony/SAP or other supply chain ERP systems to review and interpret EDI orders (e.g., 850, 856, and other applicable EDI messages).
• Demonstrate working knowledge of systems used in the supply chain domain, including SAP, BizLink, TraceLink, SGTIN, TIBCO, and warehouse management systems.
• Work cross-functionally to drive and implement system changes required to support order fulfillment and supply chain operations.
• Support application-related issues and manage back-office escalations.
• Assist with the installation, configuration, and ongoing support of web and mobile applications.
• Ensure all work adheres to relevant Corporate and Divisional policies and procedures.
• Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.

Education:

• Bachelor's Degree.
• 4-6 years of experience; (Recommend: 5–7+ years EDI/supply chain systems experience based on responsibilities)

Complementary Skillset Includes:

• Deep experience with EDI interface design and implementation
• Knowledge of SAP ERP functionality
• Understanding of supply chain processes and system integrations

Consultants Eligible Benefits Upon Waiting Period:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.