Customer Service I

Title: Customer Service I

Location: Orlando, Florida

Duration: 3 Month (100% Onsite)

Summary:

We’re seeking a reliable and detail-oriented Customer Service Representative to handle inbound/outbound calls related to supply orders and basic technical support. The role requires strong time management, professional communication, and a team-oriented mindset.

Key Responsibilities:

• Handle customer calls regarding supply orders and general inquiries
• Make outbound follow-up calls and maintain accurate customer records
• Follow work instructions and meet call quality standards
• Provide basic technical support
• Maintain updated documentation and assist with office tasks as needed

Qualifications:

• 0–3 years of customer service experience
• Excellent phone etiquette and communication skills
• Strong time management and attention to detail
• Proficient in Microsoft 365; strong typing skills
• High School Diploma required
• Bilingual preferred

Consultants Eligible Benefits Upon Waiting Period:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account (for High Deductible Health Plans)

• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)

• Supplemental Life Insurance

• Short Term Disability (coverage varies by state)

• Long Term Disability

• Critical Illness, Hospital coverage, Accident Insurance

• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance

• 401(k)

 Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.