Category: Information Technology, IT
Title: Business & IT Alignment Sr. Manager
Location: St. Paul, MN
Duration: 6 Month
Responsibilities
- Sr. Business & IT Alignment Manager manages the team and related delivery activities that require interaction between business units and IT (including Plan/Build/RUN/BRM) to successfully deliver Abbott solutions and ensure value is achieved as anticipated from the outsourced relationships under management.
- Partner with Business Relationship Managers and Provider on the identification of business requirements. Partners with Enterprise strategy on Domain direction. Is responsible for defining and the ultimate delivery of IT Solutions.
- Plays a key role in decision making, planning, and executing IT initiatives. Anticipates the needs for the client area and deployed technologies. Harmonizes, motivates and provides development opportunities for team members.
- Provides coaching and mentoring. Duties: Anticipates and manages in queue Request (Work Intake) lifecycle, track status of Request, update Request Tracking Log and provide regular feedback on status to Request Initiator (BRM). Primarily responsible for successful execution of projects working through providers.
- Responsible for the approval of all projects related deliverables including EWO/PWOs through System Decommission. Manages BSS capacity and review corresponding project demand for solutions and projects across respective domain(s).
- Ensures alignment with Enterprise service providers. Escalates if Provider is unable to meet demand. Plans, executes, and evaluates work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally. Demonstrates leadership.
- Facilitates collaboration between stakeholders who have diverse objectives. Understands the relevance of own area of responsibility/specialism to the employing organization. Takes client requirements into account when evaluating proposals.
- Manage communication and negotiation with supplier to obtain required solution design and sizing (hours effort). Reviews and approves infrastructure, software related project costs. Takes account of relevant legislation, compliance requirements, industry regulations. Emerging leader in industry advancements and direction of domains supported.
- Thinks strategically leveraging knowledge of domain needs across Abbott. Ensure effective systems operations between the suppliers and Abbott Plan/Build organization. 5-9 Direct Reports. Partners with Enterprise Architects on the establishment of Domain Specific Communities of Practices.
- Function as Single Point of Escalation for all questions, activities and issues related to project delivery requests aligned to specific business functional domains. Accountable across Abbott for technologies defined within their domains. across Abbott. Drives to resolution supplier issues. Leads solutioning for functional domain or domains. Key partner with Project Management Office on development of proper communication with clients and suppliers regarding project disposition.
- Identifies and proposes new Service Requests to be included in the Service Catalogue as Standard Service Requests and initiate Contract Change and Revision Management process. Responsible for Staff and Travel budgets.
- Approves ROM estimates prior to project initiation. Reviews and approves time reports/invoices Monitors actuals. Manages Phase Zero's and accountable for accurate financial estimates.
- Works with BRM on creation of capital requests. For COTS, works with Purchasing and vendors on on-going software/hardware license maintenance estimates. Communicates maintenance needs to BRM, RUN and appropriate Finance team.
- Required: bachelor’s degree in the field of computer science, engineering, or equivalent relevant experience. - MBA preferred. 5-7 years relevant work experience.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.