Title: Product Support Specialist Sr.
Location: Irving, TX
Duration: 6 Month Assignment
Duties:
- Review service ticket documentation to identify potential reportable events.
- Review tickets that were coded incorrectly.
- use the Abbott ticket documentation procedures, follow up with the owner of the ticket to update the ticket documentation to correct any identified issues.
Qualifications:
- 2 years of Experience, in working with in-vitro diagnostic instruments and the associated clinical tests, specifically in the areas of clinical chemistry, immunoassay, and hematology.
- Two (2) or more years’ experience working in a clinical laboratory and reviewing testing results is recommended.
Key Skills: strong written and verbal English communication skills to communicate with the ticket owners and others within the Abbott organization.
Education: Bachelor's degree or equivalent experience, preferably in the sciences or a medically related area Medical Technology, Medical Laboratory Technician, or a closely related field of study
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.