Customer Service I

Title: Customer Service I

Location: Livermore, California

Duration: 6 months

100% Onsite

Shift: 5:00 AM – 5:00 PM PST

Must Have:

• Previous customer service experience
• Will be working over and on the phone.
• Someone who can learn quickly and retain information
• Good phone etiquette and ability to multi-task
• High attention to detail and good attendance is required

Responsibilities:

• Enrollment Services is responsible for assisting customers through the enrollment process.
• They will be the point of contact from the start of the account through the point of reviewing costs and service details with the customer until the customer is trained and becomes active.
• Will be trained on the specific enrollment process but having some previous benefit or enrollment experience is a plus.

Consultants Eligible Benefits Upon Waiting Period:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)

 Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.