Event Planner

Title: Event Planner (Congress)

Location: Maple Grove, MN

Duration: 12 Months

Shifts: 8AM TO 4PM

100% Onsite

Summary: The Event Registration Coordinator is responsible for managing all aspects of event registration, attendee communications, and registration system administration. This role ensures a seamless registration experience for participants before, during, and after events. The coordinator works closely with event planning, marketing, sales, and customer service teams to support successful event execution and deliver exceptional attendee experiences.

 Key Responsibilities

• Manage event registration platforms and online registration processes.
• Create, test, and maintain registration forms, event websites, and attendee databases.
• Process registrations, cancellations, substitutions, and refund requests.
• Monitor registration trends and provide regular attendance updates to stakeholders.
• Ensure accurate collection and maintenance of attendee information.

Attendee Communications

• Serve as the primary or alternate point of contact for attendee registration inquiries.
• Respond promptly to participant questions via email, phone, and online channels.
• Coordinate confirmation emails, reminders, event updates, and post-event communications.
• Provide customer service support to ensure a positive attendee experience.

 Data Management & Reporting

• Maintain accurate attendee records and registration reports.
• Generate registration, attendance, and demographic reports as requested.
• Monitor data quality and ensure compliance with privacy and data protection policies.
• Analyze registration metrics and recommend process improvements. 

Event Operations Support

• Assist with badge production, attendee check-in, and on-site registration activities.
• Coordinate registration materials, attendee lists, and event supplies.
• Collaborate with vendors, venues, and internal teams to support event coordination.
• Support virtual, hybrid, and in-person event registration needs.

Financial Administration

• Process payments and reconcile registration revenue.
• Track invoices, refunds, and registration-related expenses.
• Assist with budget monitoring and financial reporting related to event registrations.

Required Qualifications:

• Bachelor's degree in Event Management, Hospitality, Marketing, Communications, Business Administration, or related field preferred.
• 2+ years of experience in event coordination, registration management, customer service, or a related role.
• Experience using event management and registration platforms (e.g., Cvent, Eventbrite, Bizzabo, RainFocus, or similar systems).
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Teams.
• Strong administrative and organizational skills.

Preferred Qualifications

• Experience supporting conferences, trade shows, corporate meetings, or association events.
• Familiarity with CRM systems and database management.
• Knowledge of event marketing and attendee engagement.

Key Competencies

• Excellent customer service and people skills.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong problem-solving and critical-thinking abilities.
• Data analysis and reporting skills.
• Collaborative with the ability to work independently.
• Flexibility to support occasional evening or weekend events.

Consultants Eligible Benefits Upon Waiting Period:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High-Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.