Head of Delivery

About AARNet

Australia’s Academic and Research Network (AARNet), founded in 1989, has played a pivotal role in shaping Australia’s digital landscape as the pioneers of the country’s Internet. Our mission extends beyond mere connectivity; we are the architects, builders, and operators of a world-class network infrastructure that fuels critical research and learning. At AARNet, innovation thrives within a vibrant community.

The Role: Head of Delivery

The Head of Delivery is responsible for leading the end-to-end design and delivery of AARNet’s network infrastructure projects and ongoing service programs.

This senior leadership role oversees service delivery, network delivery, and GIS functions, ensuring timely, cost-effective, and high-quality delivery across AARNet’s fibre network.

A key focus of the role is delivering large-scale network programs while continuously improving delivery processes, systems, and performance.

Key Responsibilities:

• Lead the end-to-end delivery of network infrastructure projects to a ready for service state, including design, construction, and delivery coordination.
• Oversee Service Delivery, Network Delivery, and GIS functions to ensure alignment, efficiency, and high-quality delivery outcomes.
• Manage the delivery of large-scale network projects, including performance management through KPIs, reporting, and governance frameworks.
• Lead build-phase service delivery activities, ensuring services are fully provisioned, tested, and handed over ready for operational activation.
• Collaborate closely with Civil Construction and Project Management teams to coordinate build activities and manage delivery dependencies.
• Drive continuous improvement of delivery processes, systems, and performance metrics.
• Lead, mentor, and develop a team of managers and specialists, fostering a high-performance and accountable culture.

Skills, Experience & Qualifications:

• Extensive experience (10+ years) in telecommunications, infrastructure delivery, or network deployment environments.
• Proven experience leading network or infrastructure delivery programs, including optical equipment and services as well as supporting infrastructure.
• Strong understanding of network delivery lifecycle stages, including design, construction, testing, and service readiness handover.
• Strong understanding of civil infrastructure including pit and pipe networks, data centre environments, and supporting utilities such as power and cooling.
• Demonstrated leadership experience managing multi-disciplinary teams through layers of management.
• Proven ability to drive process improvement and delivery performance uplift in complex environments.
• Strong stakeholder management and communication skills, with the ability to collaborate across engineering, construction, and operations teams.
• Australian Citizen.  

Why Work at AARNet?

At AARNet, we’re passionate about advancing global education and critical research. Our Australia-wide network, with global reach, supports some of the most demanding network-based applications. If you’re looking for a purpose-driven workplace where you can make a difference, consider joining our team.

Make an impact: By working with us, you’ll directly contribute to critical research in fields like astronomy, physics, earth observation, environment, health, and medicine. Our mission matters, and we’re committed to providing equal opportunities for all.

 Competitive Benefits and Conditions:

• Superannuation: Enjoy a 17% superannuation contribution.
• Parental/Adoption Leave: We offer 24 weeks of paid parental leave and superannuation top-up.
• Secondary Carer Leave: 16 weeks of paid parental leave for secondary caregivers.
• Wellness Leave: 2 days per month paid Women’s wellness leave.
• Family & Domestic Violence Leave: 20 days of paid leave.
• Other Supportive Leaves: Paid leave for various life events such as weddings, deaths, trauma, and disasters.
• Purchased Leave: Options to purchase additional Annual Leave.
• Flexible Work Options: We support work-life balance.
• Equal Opportunity Focus: We value diversity and inclusion.
• Social Responsibility and Ethics: We lead by example.
• Cutting-Edge Technologies: Access to work with the latest industry technology.