People & Culture Manager

The Role

This role will oversee all HR functions, including recruitment, payroll, industrial compliance, employee relations, learning and development, and diversity and inclusion. The P&C Manager will ensure that the company's human resources practices are aligned with business objectives and compliant with Australian regulations.

The successful applicant will be a driven multitasker, confident in managing systems and processes across the organisation and coaching all levels of management.

This is an 18 month maximum term role to support a parental leave backfill.

Responsibilities

Provide robust leadership and development of one direct report (P&C Coordinator)

Recruitment:

·      Develop and implement effective recruitment strategies to attract and retain top talent, including maintaining relationships with our panel of recruitment agencies

·      Manage the end-to-end recruitment process of a variety of roles, including job postings, candidate screenings, interviews, and onboarding

·      Manage applicant tracking system Livehire and keep ‘warm’ talent pools of candidates for higher volume roles

·      Collaborate with hiring managers and department heads to understand staffing needs and ensure timely hiring

Payroll:

·      Ensure proper record keeping of all employee documentation and payroll records, including quality of data in HRIS/Payroll system as ‘source of truth’

·      Manage payroll processes (including terminations) to ensure accurate and timely compensation for employees

·      Manage administration of ‘TechnologyOne’ ERP system including the HRIS, position management, payroll, safety, and performance review functions and handle system queries

·      Fulfil reporting requests as required, including the annual audit process

·      Ensure compliance with relevant payroll regulations and tax obligations

·      Handle payroll inquiries and resolve any discrepancies promptly

·      Manage administration of expense/corporate card system

Industrial Compliance:

·      Ensure compliance with Australian labor laws and industrial regulations including the Telecommunications Award

·      Monitor changes in legislation and update HR policies and procedures accordingly

·      Manage workplace agreements and employment contracts

·      Complete audits as required to ensure compliance

·      Manage regulatory reporting requirements including WGEA and Health and Safety

·      Support Safety Specialist with OHS compliance and processes across the organization and have active involvement in OHS committee

Employee Relations:

·      Foster a positive and inclusive workplace culture

·      Support and coach leaders across the organisation

·      Address employee concerns and grievances in a fair and timely manner

·      Manage processes including mediations, consultations, performance improvement plans, disciplinary action, restructures, and other changes to employment; in line with industrial legislation.

·      Implement strategies to enhance employee engagement and satisfaction

·      Manage relationship with our Employee Assistance Program (EAP) ‘Eudoxia’

Learning and Development:

·      Design and deliver training programs to support employee development and career growth.

·      Manage administration of Learning Management System (LMS) ‘Absorb’ and creation of internal e-leaning modules

·      Identify skill gaps and develop initiatives to enhance employee competencies

·      Evaluate the effectiveness of training programs and make improvements as needed

·      Actively identify opportunities for internal movements, promotions, secondments or other activities that support employee development

·      Manage annual Performance and Development Review (PDR) process and ensure teams complete these processes to support performance management and employee development

·      Manage the AARNet Graduate Program, and Work Experience Program; ensuring relevant learning outcomes for participants and supporting a pipeline of future AARNet employees

Diversity and Inclusion:

·      Support development and promote diversity and inclusion initiatives within the company in collaboration with D&I Committee including events such as Harmony Day, Reconciliation Week, Pride Month, and NAIDOC

·      Ensure equal employment opportunities for all employees

·      Advocate for a diverse and inclusive work environment through policies and practices

·      Support the increase of female and first nations employees into our workforce, with a focus on technical and leadership positions

Skills, experience & qualifications

·      Bachelor’s degree in Human Resources, Business Administration, or equivalent experience

·      Experience in an HR management role, preferably within the telecommunications industry

·      Strong knowledge of Australian labor laws and industrial relations

·      Demonstrable experience in recruitment and employee relations

·      Excellent communication and interpersonal skills

·      Ability to work collaboratively with senior management and the board

·      Strong organizational and problem-solving abilities

·      Commitment to promoting diversity and inclusion in the workplace

·      Payroll experience desirable but not mandatory