Customer liaison and support
VIC - Melbourne Metro
Specialties
Admin Assistant
Data Entry Clerk
Volunteer

Career

Department of Human Services - Customer liaison and support
Call Centre and Customer Service - Government and Defence
VIC, Australia
Specialties
Admin Assistant
Data Entry Clerk
Volunteer
Responsibilities
  • Work independently and act upon customers enquiry in a timely and professional manner
  • Educate customers in relation to all aspects of their payment
  • Operate as a member of the team contributing to the business outcomes specified
Achievements
  • Successfully transitioning customers to ongoing use of online and telephone based self- service methods
  • Ability to identify needs of customer and development
St Vincent's Hospital - Volunteer
VIC, Australia
Specialties
Volunteer
Responsibilities
  • Volunteer
Healthpoint Pharmacy - Pharmacy Assistant
Australia
Responsibilities
  • Helped provide over the counter service in order to meet customers' medication needs ;
  • Inventory maintenance and management for various departments
  • Development and education for non- therapeutic and general products ;
  • Completed accurate documentation for the PBS Scheme ;
  • Proficient knowledge of selection of medicines and other pharmaceutical products under pharmaceutical supervision

Education and Qualifications

Year Qualifications Level Institution
2016 Master - Social Work Other La Trobe University No
2015 Bachelor of Psychological Science Other La Trobe University No
- Other Unknown No
- Other Somerset College No

Achievements Summary

Bachelor Of Psychological Science

IT Skills

Software Skills

  • Word (Advanced)
  • Excel (Intermediate)
  • office (Intermediate)